1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Collection of personal data

We collect, store, use, transmit or delete the following personal data from: Prospective customers of our website and patients of our practice who are natural persons All other natural persons who are in contact with our practice (e.g. authorised representatives of patients, legal guardians of patients, employees, legal entities, visitors to our website) We collect personal data from you when you contact us, e.g. by email, telephone, in person or via our contact form, and wish to make an appointment for treatment.

The following personal data is analysed or stored by our website provider:

Data on your online behaviour and preferences (e.g. IP addresses, unique identification features of mobile devices, data on your visits to our website, devices used to visit our website).

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice on this website.

How is your data collected?

On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What is your data used for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

Who may receive your personal data?

If individual functions of our website use contracted service providers, we will inform you on request about the respective processes and specified criteria for the storage period.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data and to restrict its processing. You also have the right to object to the processing. If you have any further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behaviour may be statistically evaluated. This is done primarily with cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; your surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the options for objection in this privacy policy.

2. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. It is not possible to completely protect data from access by third parties. If you wish to make an appointment for treatment or ask us a question via email or our contact form, for example, we will store the data you provide (e.g. your email address, your name and telephone number, if applicable) in order to be able to assign you a treatment appointment or respond to your enquiry. We delete the data collected in this context once storage is no longer necessary, or restrict processing if there are legal retention periods (the legal basis is Art. 6(1)(b) GDPR).

Note on the responsible body

The responsible body for data processing on this website is:

deep travel UG (limited liability) & Co KG i.Gr.
Felsenkellerweg 6
31787 Hameln

Represented by:
Monika Mersmann
Dr Rulf Treidel

Email: rulf (dot) treidel (at) deep-travel (dot) eu

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. To do so, simply send us an informal email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

The following is responsible for us in Lower Saxony:

The State Commissioner for Data Protection of Lower Saxony
Prinzenstr. 5
30159 Hanover

Germany

Telephone: +49 511 120-4500
Fax
Email: poststelle@lfd.niedersachsen.de

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correct, block or delete this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

3. Data collection on our website

Cookies

Some of the pages on our website use cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use (transient cookies) are so-called “session cookies”. They store a so-called session ID (with which various requests from your browser can be assigned to the shared session and by which your computer can be recognised when you return to our website) and are automatically deleted at the end of your visit, when you log out or close your browser. Other cookies (persistent cookies) remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.

You can delete cookies at any time in your browser’s security settings or set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general (e.g. reject the acceptance of third-party cookies or all cookies) and activate the automatic deletion of cookies when you close your browser or after a specified period (depending on the cookie). If you deactivate cookies, the functionality of this website may be limited.

Cookies that are necessary for the electronic communication process or for the provision of certain functions you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which ensure stability and security and which your browser automatically transmits to us. These are:

Browser type, language and version of the browser software

Operating system used

Referrer URL (website from which the request originates)

Host name of the accessing computer

Date and time of the server request

Time zone difference to Greenwich Mean Time (GMT)

Content of the request

Access status/HTTP status code

Amount of data transferred

IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 (1) lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. If you use our website solely to obtain information about our practice, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the aforementioned data, which is technically necessary for us to display our website and to ensure its stability and security.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies” to analyse surfing behaviour. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

5. Plugins and tools

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This allows Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information on the handling of user data, please refer to Google’s privacy policy:
https://www.google.de/intl/de/policies/privacy/.